Privacy Policy

Last Updated: 18/05/2025

This Privacy Policy explains how Stella Marketing Limited ("play-vulkanspiele.com", "we", "us", or "our") collects, uses, and protects your personal information when you access or use the website www.play-vulkanspiele.com, mobile applications, or related services.

Definitions

"Personal data" refers to any information that identifies or could reasonably identify an individual.
"Processing" refers to collecting, storing, using, disclosing, or otherwise interacting with personal data.

What We Collect

We may collect the following types of personal data:

• Your name, email address, login credentials, and phone number
• Date of birth, residential address, country of residence
• Location and device information (e.g. IP address, browser, device type)
• Account usage and interaction history
• Communications (e.g. support tickets, voice calls, chat logs – may be recorded)
• Purchase activity and limited payment-related information (e.g. verification docs – but not your full payment details, which are handled by our payment processors)

Why We Use Your Data

We use your personal data to:

• Operate and maintain our platform
• Provide and support your account
• Deliver marketing communications (with opt-out rights)
• Improve and personalize your experience
• Verify identity and prevent fraud
• Fulfill legal obligations
• Conduct analytics, audits, and business reporting

Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent or object to processing
• Opt out of targeted advertising
• Lodge a complaint with a data protection authority

To exercise these rights, email us at dre.kane@play-vulkanspiele.com.

Cookies & Similar Technologies

We use session and persistent cookies to improve functionality and analyze usage. You can control cookie settings in your browser. For more details, see our Cookie Policy.

Data Protection

We apply appropriate security measures, including encryption and access controls, to protect your data. Access is limited to authorized personnel only.

Children's Privacy

Our services are not intended for anyone under the age of 18. We do not knowingly collect data from minors.

Data Retention

We retain your data only for as long as necessary to fulfill the purposes described in this policy, unless longer retention is required by law.

Sharing Your Data

We do not sell your personal data. We may share it only with:

• Service providers under strict confidentiality
• Legal authorities, if required
• Affiliates or successors in the event of a company restructure

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Advertising

We may use cookies or similar tools to show you relevant ads based on your activity. You can opt out by contacting us.

Non-Discrimination

We will never deny access, offer different services, or alter pricing based on your data privacy preferences.

Contact Us

If you have any questions about this Privacy Policy:
Email: dre.kane@play-vulkanspiele.com

Postal Address:
Privacy Policy Administrator
Stella Marketing Limited
Rocklands PH B14
TRIQ WINDSOR
SLIEMA SLM 1859
Malta

Updates to This Policy

We may update this Privacy Policy from time to time. Changes take effect once published on our website. We encourage you to review this page regularly.